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Twilio Voice General Settings

Open Twilio Voice General Settings and review the key options below to match the recommended setup for Connect.

Calls Per Second

Set the outbound throughput to match your Twilio limits and expected call volume. Calls per second

External S3 storage

Configure external storage if you archive recordings outside Twilio. External storage

Voice Trace

Enable Voice Trace for deeper diagnostics when debugging call flows. Voice trace

24-Hour Maximum Call Duration

Ensure the maximum call duration aligns with your business rules and compliance needs. Max call duration

Enable new Google Speech to Text (STT) V2 APIs for <Gather><Speech>

Turn on the latest STT V2 APIs for better speech capture during Gather. Google STT V2